SUPPORT
Uploading Files

Publishing with Netscape Composer
To upload files with Netscape's Composer use the publish button. In the Location field type ftp://yourdomain.com/www/ this will place the file into your webspace. Don't forget to include your username and password.
If you wish to place the file in a sub-directory you must first create that directory with the file manager. Then the location would be ftp://yourdomain.com/www/subdirectory.
Uploaded files but still see white page
If our white "Welcome to domainname.com!" page, index.html, has not been replaced by another index page, then anyone going to domainname.com will still see the white page instead of some other home page.

This is the order in which the web server looks for a page to put up as the "home" page:

>DirectoryIndex

default.htm index.phtml index.pht index.cgi index.shtml
index.html welcome.cgi welcome.html index.htm

Just delete the index.hmtl file and anything after it in this list will then come up automatically. Notice that "home.html" is NOT on the list and so will not show up as your home page. You would need to rename it.
Uploading Files Using Adobe PageMill
Posting Pages With Pagemill:

1. After loading the Pagemill program, choose Site Mapping Information
2. Add your site name
3. Add a Host Name. Virtual domain users should enter their own domain name.
4. Move to the box titled Authentication. Leave Remote Folder Blank!
5. Add your username.
6. Add your password.
7. Click on Save Password if you feel it is okay to have your password remain in your local machine.
Uploading Files Using Claris Home Page
Uploading with Claris Home Page:

1. Virtual Domain Customers should enter their domain name for "Server Name".
2. Add your case sensitive username and password.
3. Virtual and non-virtual customers should leave Remote Directory blank.
Uploading Files Using CuteFTP
Uploading Files with CuteFTP:


1. When CuteFTP is loaded the first time, the following window will appear. If the window doesn't appear, press the F4 function key.
2. Click on Personal FTP Sites and then click on "Add site"
3. Add the following to the FTP Site Edit window
Virtual domain users should enter their domain name in Host Address
All users must enter their username and password in the appropriate boxes
Make sure Login type is Normal
Do not add anything to the Initial Remote Directory Box
Uploading Files Using Fetch
Accessing your account via Fetch

1. Virtual Domain customers should enter their domain name for "Host".

2. Virtual and non-virtual domain customers should not place anything in the "Directory:" box.
Uploading Files Using HotMetal Pro
Setting up HoTMetal PRO:

1. Put your site name in Site Name
2. Virtual Domain Customers should enter their domain name Host Name.
3. Add your case sensitive username and password.
4. Virtual and non-virtual customers should leave Path: blank.
Uploading Files Using Netscape Navigator
Editing Files Online With Netscape Navigator Gold
:

1. After loading Netscape Navigator Gold, choose Options --> Editor Preferences
2. Check both the Maintain Links and Keep Images with document options
3. Add the following to the Default Publishing Location Section
Virtual domain users should enter their domain name in Publish to
Virtual domain users should type http://theirdomain.com in the Browse to box
4. Click on Apply and then OK.

After editing your files, choose File --> Publish. The screen below will appear.
Click on "Use Default Location" to retrieve the information stored in the Editor Preferences.
Uploading Files Using WS_FTP
Uploading Files with WS_FTP:


1. When WS_FTP is loaded the first time, the following window will appear. If the window doesn't appear, click on Connect.
2. Click on New
3. Add the following to the Session Profile window
Virtual domain users should enter their domain name in Host Name
All users must enter their username and password in the appropriate boxes
Leave blank the Account and Remote Host boxes
Make sure the Anonymous Login box is not checked!
4. Click on Save and then OK.

Home About Us Products Services Domain Registration Search Engines

Client Pages Support Pages Glossary FAQ Contact Us